Frequently Asked Questions

Yes! Every new user gets 1,000 free download credits upon signing up. Single video downloads from the homepage are always free and do not require an account. Credits are only used for the batch download API.

Our service always attempts to download the highest quality, non-watermarked version of the video. In most cases, your downloaded video will be free of any watermarks.

For your privacy and our storage management, all files downloaded through the homepage are stored for 24 hours and then automatically deleted. You can also delete them immediately from your "My Files" page.

Downloading videos for personal use is generally acceptable. However, you must respect copyright laws and the original creator's rights. Do not re-upload or distribute downloaded content without permission.